Delete a reader

  • Updated on Jun 12, 2025
  • 1 minute(s) read
  • Janeera D A
  • Pradeep Srinivasan
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You can use Document360’s API to delete a reader associated with your Private or Mixed project in the knowledge base portal. This helps simplify and automate reader management.

To delete a reader from the knowledge base portal, follow these steps:

  1. Retrieve the reader ID.

  2. Delete the reader using the API.

Prerequisites for deleting a reader

Before you delete a reader in the knowledge base portal, complete the following authorization steps in Postman.

Authorization

To authorize requests in Postman, make sure your API token is added and the appropriate Base URL is set.

  1. Click Document360 Customer API in the category tree. 

  2. In the Postman Workbench, go to the Variables tab. 

  3. In the Variables tab, check the Initial and Current values of the baseUrl variable.

    This value should already be set to https://apihub.document360.io. If not, update both fields accordingly. 

  4. Add a new variable for your API token. For example, name it api_token.

    Paste your API token from Document360 into both the Initial value and Current value fields. 

  5. Go to the Authorization tab and enter the variable you created in the Value field. 

    For example, enter {{api_token}} if your variable is named api_token.

Once you've completed these steps, you're ready to start using Document360 APIs in Postman.

Delete a reader using Document360’s API

To delete a reader, you need:

  • Reader ID

Retrieve the reader id

To delete a reader from the project, you need the corresponding reader id. This step helps you retrieve the reader id.

  1. In Postman, under Document360 Customer API, expand v2 > Readers.

  2. Click Get all available readers from the project, then click Send.

NOTE

If you are searching for a specific reader, you can search for them by their email. In the Params tab, enter the reader’s email in the searchEmail field.

  1. In the response body, locate the reader_id of the reader you wish to delete.

    PRO TIP

    To locate the desired reader’s reader_id, look for the “first_name” or “last_name” field on the response to identify the corresponding reader quickly.

Delete the reader

After retrieving the reader ID, use this request to delete the reader from the project.

  1. Under v2, expand Readers > {readerId}.

  2. Click Delete a reader from the project.

  3. In the Params tab, provide:

    • reader_id: Paste the reader ID

  4. Click Send.

If successful, the API will return a 200 OK status and “success”: true. The reader will now be deleted from the project.