Enter REST API key. To generate a key, go to Settings → Knowledge base portal → API tokens
The ID of the article
Language code of the article
Set this to true, if you are displaying the article to the end-user. If true, the content of snippets or variables appears in the article. Note: If the value is true, ensure that the article content is not passed for update article endpoints.
true : You will get the latest published version of the article. (If there are no published versions, then it will return the latest version)
false : To get the the latest version of the article
Set this to false to exclude appending SAS token for images/files
Success
This is the sample response for get-article, You can verify the information regarding the individual article.
{
"data": {
"id": "a1096061-e842-41fd-9085-494095e401b9",
"title": "Knowledge bases are much easier to design and edit",
"content": "Have you ever edited a Wikipedia page? You have to break the flow of text to add tags, and when you want to connect two articles together you have to just hope that nobody changes the other article’s name, lest you end up with a rusty red “dead link.”To be fair,Wikipedia has actually made good strides in making their Wiki software easy to use for anybody, but opening up the editor is still a bit of a shock since you don’t see the familiar webpage you just clicked on. With a knowledge base, what you see is what you get.You don’t have to train anybody on how to add or edit pages because the whole thing is extremely intuitive. Anybody can learn to navigate an edit page in seconds flat.",
"html_content": null,
"category_id": "de104b39-db97-4509-8d4c-deeac74d448b",
"project_version_id": "46f48bc7-760f-4b07-b2d2-fce4aa8ba234",
"version_number": 1,
"public_version": 1,
"latest_version": 2,
"enable_rtl": false,
"hidden": false,
"status": 0,
"order": 0,
"created_by": "f11efc6f-e968-4e95-82eb-85ad61559de8",
"authors": [
{
"id": "f11efc6f-e968-4e95-82eb-85ad61559de8",
"first_name": "peter",
"last_name": "jone",
"user_description": null,
"unique_user_name": "peter-jone",
"email_id": "peterjone@mail.com",
"profile_logo_url": "https://www.gravatar.com/avatar/FE29D578CBEC3945FC88BF4F10906A3E?sv=2022-11-02&st=2024-06-18T07%3A12%3A34Z&se=2024-06-18T07%3A32%3A34Z&sr=b&sp=r&sig=LEA2ccLr1hMTZkAE48jsdaTYgRr6jNScPQ4x4E3vTss%3D",
"profile_logo_cdn_url": "https://www.gravatar.com/avatar/FE29D578CBEC3945FC88BF4F10906A3E?sv=2022-11-02&st=2024-06-18T07%3A12%3A34Z&se=2024-06-18T07%3A32%3A34Z&sr=b&sp=r&sig=LEA2ccLr1hMTZkAE48jsdaTYgRr6jNScPQ4x4E3vTss%3D",
"is_enterprise_user": false
}
],
"created_at": "2024-06-13T14:30:00Z",
"modified_at": "2024-06-13T14:30:00Z",
"slug": "Knowledge-bases-are-much-easier-to-design-and edit",
"is_fall_back_content": false,
"description": null,
"category_type": 0,
"content_type": null,
"is_shared_article": false,
"translation_option": 0,
"url": "https://example.com/v1/docs/en/getting-started"
},
"extension_data": null,
"success": true,
"errors": [],
"warnings": [],
"information": []
}Article data
The ID of the article
The title of the article
If the article editor is Markdown, then the article content will be present in this property
If the article editor is WYSIWYG (HTML), then the content will be present in this property. Note: Markdown editor will also have HTML content (read-only).
The ID of the article's parent category
The ID of the project version where the article is located
The currently fetched version number of the article
The currently published version number of the article
The latest version number of the article
True indicates that Right to Left alignment is enabled for the article language
False indicates that the article is visible on the site
The status of the article: 0 - Draft, 3 - Published
The position inside the parent category
The ID of the team account who created the article
The list of contributors in the article
The date on which the article was created
The date on which the article was last modified
The slug of the article
True indicates that the article content is a fallback of the default language content
The description of the article
0 - Folder, 1 - Page, 2 - Index
0 - Markdown; 1 - WYSIWYG(HTML); 2 - Advanced WYSIWYG
True indicates that the article is shared
The Translation status of the article
Url of the article
Extention data for customer API response
Status indication for customer API response
Errors in the customer API response
Thids is the Extention data object
Stack trace for error response message
Description for error cause
Error code for Api response
Warnings in the customer API response
Extention Data for customer Api warning
Warning description
warning code for customer Api base response
Information passed by the customer API response
Extention data for customer Api response information
status description for customer Api response information
Bad Request
Kindly verify your articleId and perform the task again. Also verify the langCode (language code) is mismatching.
{
"extension_data": null,
"success": true,
"errors": [
{
"extension_data": null,
"stack_trace": null,
"description": "Article not found",
"error_code": null,
"custom_data": null
}
],
"warnings": [],
"information": []
}Extention data for customer API response
Status indication for customer API response
Errors in the customer API response
Thids is the Extention data object
Stack trace for error response message
Description for error cause
Error code for Api response
Warnings in the customer API response
Extention Data for customer Api warning
Warning description
warning code for customer Api base response
Information passed by the customer API response
Extention data for customer Api response information
status description for customer Api response information