Update a category with the ID

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Put
/v2/Categories/{categoryId}
Security
API Key: api_token
Header parameter nameapi_token

The API token used for authenticating the request. This must be passed as a header parameter. To generate an API token, go to Settings > Knowledge base portal > API tokens. This token must correspond to a valid workspace and permission level.

Path parameters
categoryId
stringRequired

The ID of the category

Body parameters
Updating Category

Request for Updating Category Name.\n if you are not using parent_category_id then remove the field.

{
  "name": "UpdatedName",
  "order": 0,
  "parent_category_id": "814bd3cc-4cd1-4f97-adde-d4d644e9fe78",
  "hidden": false,
  "icon": "",
  "language": "en"
}
object
name
string | null

The name of the category

order
integer (int32)

The position of the category. By default, it will be added at the end of the parent category.

parent_category_id
string | null

The ID of the category where the category will be moved. By default, it will be created at the first level.

hidden
boolean

Visibility status of the category. true - Category will be hidden; false - Category will be shown

icon
string | null

The icon of the category. Specify the Unicode icon. Example: 📜 (Windows 10 - Win key + . or Mac ⌃-⌘-Space Bar to open emoji menu)

language
string | null

Language code of the category. If language is not specified, the category would be updated in the default language.

Updating Category

Request for Updating Category Name.\n if you are not using parent_category_id then remove the field.

{
  "name": "UpdatedName",
  "order": 0,
  "parent_category_id": "814bd3cc-4cd1-4f97-adde-d4d644e9fe78",
  "hidden": false,
  "icon": "",
  "language": "en"
}
object
name
string | null

The name of the category

order
integer (int32)

The position of the category. By default, it will be added at the end of the parent category.

parent_category_id
string | null

The ID of the category where the category will be moved. By default, it will be created at the first level.

hidden
boolean

Visibility status of the category. true - Category will be hidden; false - Category will be shown

icon
string | null

The icon of the category. Specify the Unicode icon. Example: 📜 (Windows 10 - Win key + . or Mac ⌃-⌘-Space Bar to open emoji menu)

language
string | null

Language code of the category. If language is not specified, the category would be updated in the default language.

Updating Category

Request for Updating Category Name.\n if you are not using parent_category_id then remove the field.

{
  "name": "UpdatedName",
  "order": 0,
  "parent_category_id": "814bd3cc-4cd1-4f97-adde-d4d644e9fe78",
  "hidden": false,
  "icon": "",
  "language": "en"
}
object
name
string | null

The name of the category

order
integer (int32)

The position of the category. By default, it will be added at the end of the parent category.

parent_category_id
string | null

The ID of the category where the category will be moved. By default, it will be created at the first level.

hidden
boolean

Visibility status of the category. true - Category will be hidden; false - Category will be shown

icon
string | null

The icon of the category. Specify the Unicode icon. Example: 📜 (Windows 10 - Win key + . or Mac ⌃-⌘-Space Bar to open emoji menu)

language
string | null

Language code of the category. If language is not specified, the category would be updated in the default language.

Updating Category

Request for Updating Category Name.\n if you are not using parent_category_id then remove the field.

{
  "name": "UpdatedName",
  "order": 0,
  "parent_category_id": "814bd3cc-4cd1-4f97-adde-d4d644e9fe78",
  "hidden": false,
  "icon": "",
  "language": "en"
}
object
name
string | null

The name of the category

order
integer (int32)

The position of the category. By default, it will be added at the end of the parent category.

parent_category_id
string | null

The ID of the category where the category will be moved. By default, it will be created at the first level.

hidden
boolean

Visibility status of the category. true - Category will be hidden; false - Category will be shown

icon
string | null

The icon of the category. Specify the Unicode icon. Example: 📜 (Windows 10 - Win key + . or Mac ⌃-⌘-Space Bar to open emoji menu)

language
string | null

Language code of the category. If language is not specified, the category would be updated in the default language.

Responses
200

Success

Successfully Updated Category

Updated Catgory information is shown in this response.

{
  "data": {
    "id": "68212cec-7a9b-4323-9bb8-33865444a508",
    "name": "UpdatedName",
    "order": 0,
    "icon": ""
  },
  "extension_data": null,
  "success": true,
  "errors": [],
  "warnings": [],
  "information": []
}
Expand All
object
data
object | null

category simple data

id
string | null

The ID of the category

name
string | null

Name of the category

order
integer (int32)

The position inside the parent category

icon
string | null

Unicode representation of the icon

extension_data
object | null

Extension data for customer API response

success
boolean

Indicates the status of the API response. A value of true signifies that the request was successfully processed, while false indicates a failure or error occurred.

errors
Array of object (BaseError) | null

A list of errors encountered during the API request. Each error object provides details about the problem, including an error code and a message explaining the issue. This field is populated when the request fails or encounters issues.

object
extension_data
object | null

This is the Extension data object

stack_trace
string | null

A technical trace showing where the error occurred within the system. Intended for backend debugging.

description
string | null

A clear message explaining what caused the error. This helps quickly understand what went wrong.

error_code
string | null

A short, predefined code that identifies the type of error. Useful for logging the error or raising a support request.

custom_data
object | null

Any structured metadata for the error object.

property*
warnings
Array of object (BaseWarning) | null

A list of warnings generated during the API request. These are non-critical issues or recommendations that might affect the request but won't stop it from processing. Each warning object provides a message to inform the user of potential problems.

object
extension_data
object | null

Extension Data for customer Api warning

description
string | null

A plain message that describes the warning and helps understand what should be reviewed.

warning_code
string | null

A short, predefined code that uniquely identifies the warning type.

information
Array of object (BaseInformation) | null

Contains additional non-critical information relevant to the request or response. This field provides extra details that might assist in understanding the context of the API response but is not essential for processing.

object
extension_data
object | null

Extension data for customer Api response information

description
string | null

A plain message offering helpful context about the response, such as confirmation of fallback logic or skipped operations.

400

Bad Request

Non-Empty body is required.

This response is due to an empty request body. \n Kindly make some body parameters to get success response.

{
  "extension_data": null,
  "success": false,
  "errors": [
    {
      "extension_data": null,
      "stack_trace": null,
      "description": "A non-empty request body is required.",
      "error_code": "400",
      "custom_data": null
    }
  ],
  "warnings": [],
  "information": []
}
parent_category_id should be removed if its null or empty..

Kindly remove the parent_category_id, it should not be null or empty. \n if there you need an parent_category_id with another category please add it.

{
  "extension_data": null,
  "success": false,
  "errors": [
    {
      "extension_data": null,
      "stack_trace": null,
      "description": "Object reference not set to an instance of an object.",
      "error_code": "400",
      "custom_data": null
    }
  ],
  "warnings": [],
  "information": []
}
Expand All
object
extension_data
object | null

Extension data for customer API response

success
boolean

Indicates the status of the API response. A value of true signifies that the request was successfully processed, while false indicates a failure or error occurred.

errors
Array of object (BaseError) | null

A list of errors encountered during the API request. Each error object provides details about the problem, including an error code and a message explaining the issue. This field is populated when the request fails or encounters issues.

object
extension_data
object | null

This is the Extension data object

stack_trace
string | null

A technical trace showing where the error occurred within the system. Intended for backend debugging.

description
string | null

A clear message explaining what caused the error. This helps quickly understand what went wrong.

error_code
string | null

A short, predefined code that identifies the type of error. Useful for logging the error or raising a support request.

custom_data
object | null

Any structured metadata for the error object.

property*
warnings
Array of object (BaseWarning) | null

A list of warnings generated during the API request. These are non-critical issues or recommendations that might affect the request but won't stop it from processing. Each warning object provides a message to inform the user of potential problems.

object
extension_data
object | null

Extension Data for customer Api warning

description
string | null

A plain message that describes the warning and helps understand what should be reviewed.

warning_code
string | null

A short, predefined code that uniquely identifies the warning type.

information
Array of object (BaseInformation) | null

Contains additional non-critical information relevant to the request or response. This field provides extra details that might assist in understanding the context of the API response but is not essential for processing.

object
extension_data
object | null

Extension data for customer Api response information

description
string | null

A plain message offering helpful context about the response, such as confirmation of fallback logic or skipped operations.