Introduction

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The Document360 API enables you to programmatically manage your knowledge base, including articles, categories, readers, teams, and settings, using secure and scalable HTTP endpoints.

This documentation is intended for developers and integration partners who want to:

  • Integrate Document360 with other systems

  • Automate knowledge base publishing workflows

  • Manage content, permissions, and users through code

Overview of the Document360 API

Whether you're building custom workflows or integrating with other systems, the Document360 API provides the tools you need to work smarter.

  • Granular access permissions for team accounts and readers

  • Improved endpoint consistency and parameter handling

  • Better support for multilingual articles and versioning

For the full list of changes, see API Updates.

Getting started

To begin using the Document360 API, follow these key steps:

Advanced usage

Once you are comfortable with the basics, dive deeper into practical usage:

Need help?

Contact the Document360 support team or refer to the Document360 API documentation for assistance or feedback.