The Document360 API enables you to programmatically manage your knowledge base, including articles, categories, readers, teams, and settings, using secure and scalable HTTP endpoints.
This documentation is intended for developers and integration partners who want to:
Integrate Document360 with other systems
Automate knowledge base publishing workflows
Manage content, permissions, and users through code
Overview of the Document360 API
Whether you're building custom workflows or integrating with other systems, the Document360 API provides the tools you need to work smarter.
Granular access permissions for team accounts and readers
Improved endpoint consistency and parameter handling
Better support for multilingual articles and versioning
For the full list of changes, see API Updates.
Getting started
To begin using the Document360 API, follow these key steps:
Generate an API token to authenticate your requests.
Make your first request to test connectivity and verify your setup.
Understand API concepts such as rate limiting, API requests and responses, and error codes.
Review supported HTTP status codes to interpret success and error responses.
Familiarize yourself with available endpoints to understand what operations are possible.
Advanced usage
Once you are comfortable with the basics, dive deeper into practical usage:
Use the Endpoints section to try out specific API operations using the Try it! feature.
Explore the How-to guides for real-world examples.
Need help?
Contact the Document360 support team or refer to the Document360 API documentation for assistance or feedback.