Updates multiple articles

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Put
/v2/Articles/bulkupdate
Security
API Key: api_token
Header parameter nameapi_token

The API token used for authenticating the request. This must be passed as a header parameter. To generate an API token, go to Settings > Knowledge base portal > API tokens. This token must correspond to a valid workspace and permission level.

Body parameters
Non-Empty body is required.

This response is due to an empty request body. \n Kindly make some body parameters to get success response.

[
  {
    "article_id": "0e9a3cf2-b5ce-46d4-a637-604cb8407b93",
    "lang_code": "en",
    "title": "Updated Title",
    "content": "updating content",
    "html_content": "

updating content

", "category_id": "68212cec-7a9b-4323-9bb8-33865444a508", "hidden": false, "version_number": 1, "translation_option": "", "source": "", "order": 0 } ]
Array of object
object
article_id
string | null

The ID of the article

lang_code
string | null

Language code of the article

title
string | null

The title of the article

content
string | null

The content of the article, for any Editor type, use this property.

html_content
string | null Deprecated

The HTML content of the article. If the editor type is WYSIWYG (HTML), use this property - (This property is deprecated and will be removed in a future version of the API. Kindly use content property instead of this.)

category_id
string | null

The ID of the category. If the article has to be moved to another category, enter the desired category ID

hidden
boolean

Visibility status of the article. true - Article will be hidden; false - Article will be shown

version_number
integer (int32) | null

The version number of the article to be updated. The latest version is updated by default.

translation_option
string | null

Translation status of the article. 0 - None, 1 - Needs translation, 2 Translated

source
string | null

Free text used for future reference

order
integer (int32)

To update the position of the article in the category tree. (Default value is 0, and the order starts from 1 when explicitly set or updated).

Non-Empty body is required.

This response is due to an empty request body. \n Kindly make some body parameters to get success response.

[
  {
    "article_id": "0e9a3cf2-b5ce-46d4-a637-604cb8407b93",
    "lang_code": "en",
    "title": "Updated Title",
    "content": "updating content",
    "html_content": "

updating content

", "category_id": "68212cec-7a9b-4323-9bb8-33865444a508", "hidden": false, "version_number": 1, "translation_option": "", "source": "", "order": 0 } ]
Array of object
object
article_id
string | null

The ID of the article

lang_code
string | null

Language code of the article

title
string | null

The title of the article

content
string | null

The content of the article, for any Editor type, use this property.

html_content
string | null Deprecated

The HTML content of the article. If the editor type is WYSIWYG (HTML), use this property - (This property is deprecated and will be removed in a future version of the API. Kindly use content property instead of this.)

category_id
string | null

The ID of the category. If the article has to be moved to another category, enter the desired category ID

hidden
boolean

Visibility status of the article. true - Article will be hidden; false - Article will be shown

version_number
integer (int32) | null

The version number of the article to be updated. The latest version is updated by default.

translation_option
string | null

Translation status of the article. 0 - None, 1 - Needs translation, 2 Translated

source
string | null

Free text used for future reference

order
integer (int32)

To update the position of the article in the category tree. (Default value is 0, and the order starts from 1 when explicitly set or updated).

Non-Empty body is required.

This response is due to an empty request body. \n Kindly make some body parameters to get success response.

[
  {
    "article_id": "0e9a3cf2-b5ce-46d4-a637-604cb8407b93",
    "lang_code": "en",
    "title": "Updated Title",
    "content": "updating content",
    "html_content": "

updating content

", "category_id": "68212cec-7a9b-4323-9bb8-33865444a508", "hidden": false, "version_number": 1, "translation_option": "", "source": "", "order": 0 } ]
Array of object
object
article_id
string | null

The ID of the article

lang_code
string | null

Language code of the article

title
string | null

The title of the article

content
string | null

The content of the article, for any Editor type, use this property.

html_content
string | null Deprecated

The HTML content of the article. If the editor type is WYSIWYG (HTML), use this property - (This property is deprecated and will be removed in a future version of the API. Kindly use content property instead of this.)

category_id
string | null

The ID of the category. If the article has to be moved to another category, enter the desired category ID

hidden
boolean

Visibility status of the article. true - Article will be hidden; false - Article will be shown

version_number
integer (int32) | null

The version number of the article to be updated. The latest version is updated by default.

translation_option
string | null

Translation status of the article. 0 - None, 1 - Needs translation, 2 Translated

source
string | null

Free text used for future reference

order
integer (int32)

To update the position of the article in the category tree. (Default value is 0, and the order starts from 1 when explicitly set or updated).

Non-Empty body is required.

This response is due to an empty request body. \n Kindly make some body parameters to get success response.

[
  {
    "article_id": "0e9a3cf2-b5ce-46d4-a637-604cb8407b93",
    "lang_code": "en",
    "title": "Updated Title",
    "content": "updating content",
    "html_content": "

updating content

", "category_id": "68212cec-7a9b-4323-9bb8-33865444a508", "hidden": false, "version_number": 1, "translation_option": "", "source": "", "order": 0 } ]
Array of object
object
article_id
string | null

The ID of the article

lang_code
string | null

Language code of the article

title
string | null

The title of the article

content
string | null

The content of the article, for any Editor type, use this property.

html_content
string | null Deprecated

The HTML content of the article. If the editor type is WYSIWYG (HTML), use this property - (This property is deprecated and will be removed in a future version of the API. Kindly use content property instead of this.)

category_id
string | null

The ID of the category. If the article has to be moved to another category, enter the desired category ID

hidden
boolean

Visibility status of the article. true - Article will be hidden; false - Article will be shown

version_number
integer (int32) | null

The version number of the article to be updated. The latest version is updated by default.

translation_option
string | null

Translation status of the article. 0 - None, 1 - Needs translation, 2 Translated

source
string | null

Free text used for future reference

order
integer (int32)

To update the position of the article in the category tree. (Default value is 0, and the order starts from 1 when explicitly set or updated).

Responses
200

Success

Success response for bulk article update.

This is an response that indicate the bulk articles has updated successfully.

{
  "data": [
    {
      "article_id": "0e9a3cf2-b5ce-46d4-a637-604cb8407b93",
      "success": true,
      "details": "Successfully updated article with an id 0e9a3cf2-b5ce-46d4-a637-604cb8407b93"
    }
  ],
  "extension_data": null,
  "success": true,
  "errors": [],
  "warnings": [],
  "information": []
}
Expand All
object
data
Array of object (BulkArticleResultCustomer) | null

Bulk updated article data

object
article_id
string | null

Article ID that has updated

success
boolean

Indicates if articles creation was successful

details
string | null

Additional information about articles creation status

extension_data
object | null

Extension data for customer API response

success
boolean

Indicates the status of the API response. A value of true signifies that the request was successfully processed, while false indicates a failure or error occurred.

errors
Array of object (BaseError) | null

A list of errors encountered during the API request. Each error object provides details about the problem, including an error code and a message explaining the issue. This field is populated when the request fails or encounters issues.

object
extension_data
object | null

This is the Extension data object

stack_trace
string | null

A technical trace showing where the error occurred within the system. Intended for backend debugging.

description
string | null

A clear message explaining what caused the error. This helps quickly understand what went wrong.

error_code
string | null

A short, predefined code that identifies the type of error. Useful for logging the error or raising a support request.

custom_data
object | null

Any structured metadata for the error object.

property*
warnings
Array of object (BaseWarning) | null

A list of warnings generated during the API request. These are non-critical issues or recommendations that might affect the request but won't stop it from processing. Each warning object provides a message to inform the user of potential problems.

object
extension_data
object | null

Extension Data for customer Api warning

description
string | null

A plain message that describes the warning and helps understand what should be reviewed.

warning_code
string | null

A short, predefined code that uniquely identifies the warning type.

information
Array of object (BaseInformation) | null

Contains additional non-critical information relevant to the request or response. This field provides extra details that might assist in understanding the context of the API response but is not essential for processing.

object
extension_data
object | null

Extension data for customer Api response information

description
string | null

A plain message offering helpful context about the response, such as confirmation of fallback logic or skipped operations.

400

Bad Request

Non-Empty body is required.

This response is due to an empty request body. \n Kindly make some body parameters to get success response.

{
  "extension_data": null,
  "success": false,
  "errors": [
    {
      "extension_data": null,
      "stack_trace": null,
      "description": "A non-empty request body is required.",
      "error_code": "400",
      "custom_data": null
    }
  ],
  "warnings": [],
  "information": []
}
Expand All
object
extension_data
object | null

Extension data for customer API response

success
boolean

Indicates the status of the API response. A value of true signifies that the request was successfully processed, while false indicates a failure or error occurred.

errors
Array of object (BaseError) | null

A list of errors encountered during the API request. Each error object provides details about the problem, including an error code and a message explaining the issue. This field is populated when the request fails or encounters issues.

object
extension_data
object | null

This is the Extension data object

stack_trace
string | null

A technical trace showing where the error occurred within the system. Intended for backend debugging.

description
string | null

A clear message explaining what caused the error. This helps quickly understand what went wrong.

error_code
string | null

A short, predefined code that identifies the type of error. Useful for logging the error or raising a support request.

custom_data
object | null

Any structured metadata for the error object.

property*
warnings
Array of object (BaseWarning) | null

A list of warnings generated during the API request. These are non-critical issues or recommendations that might affect the request but won't stop it from processing. Each warning object provides a message to inform the user of potential problems.

object
extension_data
object | null

Extension Data for customer Api warning

description
string | null

A plain message that describes the warning and helps understand what should be reviewed.

warning_code
string | null

A short, predefined code that uniquely identifies the warning type.

information
Array of object (BaseInformation) | null

Contains additional non-critical information relevant to the request or response. This field provides extra details that might assist in understanding the context of the API response but is not essential for processing.

object
extension_data
object | null

Extension data for customer Api response information

description
string | null

A plain message offering helpful context about the response, such as confirmation of fallback logic or skipped operations.