---
title: "Introduction"
slug: "introduction"
updated: 2025-09-18T11:08:11Z
published: 2025-11-23T16:40:38Z
canonical: "apidocs.document360.com/introduction"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://apidocs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

The Document360 API enables you to **programmatically manage your knowledge base**, including articles, categories, readers, teams, and settings, using secure and scalable HTTP endpoints.

This documentation is intended for developers and integration partners who want to:

- Integrate Document360 with other systems
- Automate knowledge base publishing workflows
- Manage content, permissions, and users through code

## Overview of the Document360 API

Whether you're building custom workflows or integrating with other systems, the Document360 API provides the tools you need to work smarter.

- **Granular access permissions** for team accounts and readers
- Improved endpoint consistency and parameter handling
- Better support for multilingual articles and versioning

For the full list of changes, see [API Updates](https://apidocs.document360.com/apidocs/whats-newx).

## Getting started

To begin using the Document360 API, follow these key steps:

- [Generate an API token](/v2-api/apidocs/api-token) to authenticate your requests.
- [Make your first request](/v2-api/apidocs/making-your-first-request) to test connectivity and verify your setup.
- [Understand API concepts](/v2-api/apidocs/core-concepts) such as rate limiting, API requests and responses, and error codes.
- [Review supported HTTP status codes](/v2-api/apidocs/http-status-codes) to interpret success and error responses.
- [Familiarize yourself with available endpoints](/v2-api/apidocs/introduction-2) to understand what operations are possible.

## Advanced usage

Once you are comfortable with the basics, dive deeper into practical usage:

- **Use the** [**Endpoints section**](/v2-api/apidocs/introduction-2) to try out specific API operations using the **Try it!** feature.
- **Explore the** [**How-to guides**](https://apidocs.document360.com/apidocs/how-to) for real-world examples.

## Need help?

Contact the Document360 support team or refer to the Document360 API documentation for assistance or feedback.