---
title: "Delete a user"
slug: "how-to-delete-a-team-account"
updated: 2026-08-06T07:15:42Z
published: 2026-08-06T07:15:42Z
canonical: "apidocs.document360.com/how-to-delete-a-team-account"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://apidocs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Delete a user

You can use Document360’s API to delete a user associated with your project in the knowledge base portal. This helps simplify and automate user management.

To delete a user from the knowledge base portal, follow these steps:

1. Retrieve the user ID.
2. Delete the user using the API.

---

## Prerequisites for deleting a user

Before you delete a user in the knowledge base portal, complete the following authorization steps in Postman.

### Authorization

To authorize requests in Postman, make sure your API token is added and the appropriate Base URL is set.

1. Click **Document360 Customer API** in the category tree.
2. In the Postman **Workbench**, go to the **Variables** tab.
3. In the **Variables** tab, check the **Initial** and **Current** values of the `baseUrl` variable.

This value should already be set to `https://apihub.document360.io`. If not, update both fields accordingly.
4. Add a new variable for your API token. For example, name it `api_token`.

Paste your API token from Document360 into both the **Initial value** and **Current value** fields.
5. Go to the **Authorization** tab and enter the variable you created in the **Value** field.

For example, enter `{{api_token}}` if your variable is named `api_token`.

[Embedded content](https://www.floik.com/embed/6c8153d2-2726-4c62-b723-2bd209ff8c39/3274f00b-9839-480d-a29c-9a0ab11cb84f-flo.html)

Once you've completed these steps, you're ready to start using Document360 APIs in **Postman**.

---

## Delete a user using Document360’s API

To delete a user, you need:

- User ID

### Retrieve the user id

To delete a user from the project, you need the corresponding user id. This step helps you retrieve the user id.

1. In Postman, under **Document360 Customer API**, expand **v2** > **Teams**.
2. Click **Get all team accounts**, then click **Send**.
3. In the response body, locate the `user_id` of the user you wish to delete.

> [!TIP]
> PRO TIP
> 
> To locate the desired user’s `user_id`, look for the `“first_name”` or `“last_name”` field on the response to identify the corresponding user quickly.

1. Copy the `user_id` and save it for later use.

[Embedded content](https://www.floik.com/embed/6c8153d2-2726-4c62-b723-2bd209ff8c39/7046554c-2bf3-4dff-969f-c10ba8c88bab-flo.html)

### Delete the user

After retrieving the user ID, use this request to delete the user from the project.

1. Under **v2**, expand **Teams** > **{userId}**.
2. Click **Delete a user with an ID**.
3. In the **Params** tab, provide:
  - `user_id`: Paste the user ID
4. Click **Send**.

If successful, the API will return a `200 OK` status and `“success”: true`. The user will now be deleted from the project.

![](https://cdn.document360.io/2b5c503e-f283-4987-b5a8-2b71b454ecec/Images/Documentation/1_Screenshot-Deletes_a_user_with_an_id.jpg)