> ## Documentation Index
> Fetch the complete documentation index at: https://apidocs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Resolve, reopen, or edit a comment on an article

> Updates an existing thread. Send `status` to resolve or reopen it, `comment` to replace its
body, or both in one call. Omitted fields are left untouched.
            
**Resolving is idempotent.** Sending the same `status` twice is accepted and writes nothing the
second time, so a client that retries after a timeout cannot flip the thread back. A transition that
cannot be reached is refused with `422` rather than silently applied as something else: a thread
becomes `reopened` only after having been `resolved`, and `open` cannot be set at all.
            
**The two fields have different access rules**, which is why one call can succeed for one and fail for
the other:
<list type="bullet"><item>`status` — requires permission to resolve comments on this article. Any permitted user can
resolve someone else's thread.</item><item>`comment` — restricted to the thread's **original author**, whatever their permissions.
Anyone else should reply instead, and receives `403`.</item></list>
            
Replies are not edited here — see
`POST /v3/projects/{projectId}/articles/{articleId}/comments/{commentId}/replies` to add one.

### Related endpoints

**Before you call this**
- `GET /v3/projects/{project_id}/articles/{article_id}/comments` — Lists the threads on the article. Supplies the `comment_id` to update, and the current `status` — which determines whether `resolved` or `reopened` is reachable.

**See also**
- `POST /v3/projects/{project_id}/articles/{article_id}/comments/{comment_id}/replies` — Adds a reply. Editing the body here is restricted to the thread's author; anyone else should reply instead.

## OpenAPI

````json PATCH /v3/projects/{project_id}/articles/{article_id}/comments/{comment_id}
{
  "openapi": "3.0.1",
  "info": {
    "title": "Document360 Customer API",
    "description": "Document360 RESTful APIs let you integrate your documentation with your software — onboard readers, manage articles, automate publishing, and more.\n\nFull reference: [API Documentation](https://apidocs.document360.io/docs).\n\n## Authentication\nV3 authenticates with an **API key** — not the `api_token` used by V1/V2. Create one in the Document360 portal under **Settings → Knowledge base portal → API keys**, then click **Create API key**. (Projects that still have the older screen show two tabs; choose **Enhanced keys (v3)**, or pick **API v3** from the Create menu.)\n\nSend it in the `X-API-Key` header:\n\n```\nX-API-Key: d360_sk_...\n```\n\nThe plaintext key is shown **once**, at creation — only its hash is stored, so a lost key must be replaced rather than recovered. Each key carries a fixed portal role, content role and content-access scope, supports an optional expiry, and can be disabled or deleted at any time from the same screen. Treat it as an opaque string: it is a pre-shared secret, not an OAuth 2.0 access token, and must not be parsed.\n\nFor flows that act on behalf of a specific person, V3 also accepts an OAuth 2.0 bearer token carrying the `customerApi` scope.\n\nAPI access is part of your subscription plan. If your plan does not include it, every endpoint returns `403` with the error code `FEATURE_NOT_IN_LICENSE` — including for keys created while an earlier plan was active. Contact your Customer Success Manager or `support@document360.com` to enable it.\n\n> **Note on terminology:** V1/V2 call these *API tokens* and manage them under **Settings → Knowledge base portal → API tokens**. V3 keys are a separate credential with their own screen, roles and scope — a V1/V2 token will not authenticate a V3 request.\n\n## Rate Limits\nAll endpoints are rate-limited per API key per project. Default limits vary by plan. When rate-limited, responses include `Retry-After`, `X-RateLimit-Limit`, `X-RateLimit-Remaining`, and `X-RateLimit-Reset` headers. Use exponential backoff with jitter for optimal retry behavior.",
    "termsOfService": "https://document360.com/terms",
    "contact": {
      "name": "Document360 Support",
      "url": "https://document360.io/contact-us/",
      "email": "support@document360.com"
    },
    "license": {
      "name": "Document360 API Terms of Use",
      "url": "https://document360.com/terms"
    },
    "version": "3.0.0"
  },
  "servers": [
    {
      "url": "https://apihub.document360.io",
      "description": "Document 360 API Hub"
    },
    {
      "url": "https://apihub.us.document360.io",
      "description": "Document360 API Hub - US data center"
    },
    {
      "url": "https://apihub.{private_hosting}.document360.io",
      "description": "Private hosting - Please provide the subdomain name.",
      "variables": {
        "private_hosting": {
          "default": "domain",
          "description": "Sub domain for private hosting"
        }
      }
    }
  ],
  "security": [
    {
      "ApiKey": []
    },
    {
      "Bearer": [
        "customerApi"
      ]
    }
  ],
  "tags": [
    {
      "name": "Projects",
      "description": "List and manage knowledge base projects. Export and import project documentation, and manage project-level site customization such as custom CSS and JavaScript."
    },
    {
      "name": "Projects > Import & export",
      "description": "Start a project export or import and poll the resulting background operation for completion."
    },
    {
      "name": "Workspaces",
      "description": "Manage workspaces and access workspace-scoped categories and articles."
    },
    {
      "name": "Workspaces > AI",
      "description": "Query the workspace with Eddy AI and submit feedback on AI answers."
    },
    {
      "name": "Articles",
      "description": "Create, read, update, and delete knowledge base articles and their settings, including bulk operations."
    },
    {
      "name": "Articles > Publishing & workflow",
      "description": "Publish and unpublish articles (single and bulk) and update the article workflow status."
    },
    {
      "name": "Articles > Versions",
      "description": "List, fork, and delete article versions."
    },
    {
      "name": "Articles > Attachments",
      "description": "Manage the files attached to an article — list, upload, and delete article attachments."
    },
    {
      "name": "Articles > Content drafts",
      "description": "(Internal) Stage AI-generated article content with an Accept/Reject review lifecycle — used by Eddy Copilot to preview content before committing to the live article body."
    },
    {
      "name": "Articles > Labels",
      "description": "Read and set the labels associated with an article."
    },
    {
      "name": "Articles > Comments",
      "description": "Read and create the comment threads authors and reviewers leave on an article's content, and reply to them. Each comment id matches the `data-comment-id` attribute of the corresponding marker in the raw article content, so adding a text-anchored comment takes two calls: update the content with the marker, then create the thread with the same id."
    },
    {
      "name": "Categories",
      "description": "Manage the category hierarchy that organizes articles. Create, update, and delete categories and their settings, including bulk operations."
    },
    {
      "name": "Categories > Page category",
      "description": "Read and update the content body of page-type categories, including bulk content updates."
    },
    {
      "name": "Categories > Publishing & workflow",
      "description": "Publish and unpublish categories (single and bulk) and update the category workflow status."
    },
    {
      "name": "Categories > Versions",
      "description": "List, fork, and delete category versions."
    },
    {
      "name": "Categories > Labels",
      "description": "Read and set the labels associated with a category."
    },
    {
      "name": "Categories > Comments",
      "description": "Read and create the comment threads authors and reviewers leave on a page category's content, and reply to them. Only page-type categories carry content, so other category types return `404`. Adding a text-anchored comment takes two calls: update the content with the marker, then create the thread with the same id."
    },
    {
      "name": "ArticleTemplates",
      "description": "Manage reusable article templates — per-language article skeletons that authors and AI tools (such as Eddy Copilot) can apply when starting a new article.",
      "x-displayName": "Article templates"
    },
    {
      "name": "Content reuse > Glossaries",
      "description": "Manage glossary entries — terminology definitions referenced inside articles via merge codes (`{{glossary.name}}`) and rendered as tooltips on the public KB."
    },
    {
      "name": "Content reuse > Snippets",
      "description": "Manage reusable snippets — markdown or WYSIWYG content fragments referenced across articles via merge codes (`{{snippet.name}}`)."
    },
    {
      "name": "Content reuse > Variables",
      "description": "Manage reusable variables — short text values referenced across articles via merge codes (`{{variable.name}}`)."
    },
    {
      "name": "AiWriterStyleGuides",
      "description": "Retrieve AI writer style guides configured for the project — voice / tone instructions Eddy Copilot follows when generating article content. Used to let users pick a style before kicking off generation.",
      "x-displayName": "AI writer style guides"
    },
    {
      "name": "RedirectRules",
      "description": "Manage article-redirection rules — 301/302 redirects from old article URLs to new locations after renames or restructures.",
      "x-displayName": "Redirect rules"
    },
    {
      "name": "Tags",
      "description": "Manage tags — labels used to classify articles, categories, and files for filtering and discovery."
    },
    {
      "name": "Labels",
      "description": "Manage labels shown on the article list and category tree. (Associating labels with a specific article or category lives under Articles and Categories.)"
    },
    {
      "name": "CustomFields",
      "description": "Retrieve the custom field definitions configured for the project. Custom field values are read and written through the article and category settings endpoints.",
      "x-displayName": "Custom fields"
    },
    {
      "name": "ApiReferences",
      "description": "Import, resync, and publish OpenAPI/Swagger specifications for API reference documentation.",
      "x-displayName": "API references"
    },
    {
      "name": "ApiReferences > Logs",
      "description": "Monitor API reference import logs and inspect individual log entries."
    },
    {
      "name": "Drive",
      "description": "Search Drive and retrieve files associated with an article, and track Drive background tasks."
    },
    {
      "name": "Drive > Folders",
      "description": "Create, read, update, and delete Drive folders."
    },
    {
      "name": "Drive > Files",
      "description": "Upload, copy, move, delete, and tag Drive files."
    },
    {
      "name": "Drive > Image drafts",
      "description": "(Internal) Stage uploaded or AI-generated images (committed to Drive and associated with a staged article draft) — used by Eddy Copilot."
    },
    {
      "name": "Readers",
      "description": "Manage reader accounts, invitations, and access scopes for private documentation."
    },
    {
      "name": "Readers > Groups",
      "description": "Create, read, update, and delete reader groups."
    },
    {
      "name": "Users",
      "description": "Manage users, their portal and content roles, and consolidated (effective) permissions within a project."
    },
    {
      "name": "Users > Groups",
      "description": "Manage user groups, their portal role, and consolidated (effective) group permissions."
    },
    {
      "name": "Roles",
      "description": "Create, read, update, and delete portal and content roles, list the users assigned to a role, and retrieve the permission dependency matrix."
    },
    {
      "name": "ContentAccess",
      "description": "Manage per-node content-access permissions — grant, allow, deny, and inheritance overrides for users and groups against specific versions, languages, categories, or articles, plus version/language site protection.",
      "x-displayName": "Content access"
    },
    {
      "name": "ContentAccess > Eligibility",
      "description": "List the readers and groups eligible to be granted content access."
    },
    {
      "name": "Languages",
      "description": "Retrieve configured languages for a workspace."
    },
    {
      "name": "Translations",
      "description": "Query translation status of articles across languages."
    },
    {
      "name": "Operations",
      "description": "Track asynchronous operations — long-running tasks (bulk updates, merges, exports) accepted with `202 Accepted` and an `Operation-Location` header. Poll until the operation reaches a terminal status, honouring the `Retry-After` header."
    },
    {
      "name": "Analytics > Articles",
      "description": "View article performance metrics including views, top articles, reader locations, and category breakdowns."
    },
    {
      "name": "Analytics > Search",
      "description": "View search usage metrics including top keywords, no-result queries, and bounced searches."
    },
    {
      "name": "Analytics > AI search",
      "description": "View AI-powered search metrics including usage trends, most-referenced articles, and trending topics."
    },
    {
      "name": "Analytics > Feedback",
      "description": "View reader feedback trends across articles, including top-performing articles and feedback keywords."
    }
  ],
  "externalDocs": {
    "description": "Document360 API Documentation",
    "url": "https://apidocs.document360.io/docs"
  },
  "x-tagGroups": [
    {
      "name": "Workspace",
      "tags": [
        "Projects",
        "Projects > Import & export",
        "Workspaces",
        "Workspaces > AI"
      ]
    },
    {
      "name": "Content",
      "tags": [
        "Articles",
        "Articles > Publishing & workflow",
        "Articles > Versions",
        "Articles > Attachments",
        "Articles > Content drafts",
        "Articles > Labels",
        "Categories",
        "Categories > Page category",
        "Categories > Publishing & workflow",
        "Categories > Versions",
        "Categories > Labels",
        "ArticleTemplates",
        "AiWriterStyleGuides",
        "RedirectRules",
        "Tags",
        "Labels",
        "ApiReferences",
        "ApiReferences > Logs"
      ]
    },
    {
      "name": "Content reuse",
      "tags": [
        "Content reuse > Glossaries",
        "Content reuse > Snippets",
        "Content reuse > Variables"
      ]
    },
    {
      "name": "Media",
      "tags": [
        "Drive",
        "Drive > Folders",
        "Drive > Files",
        "Drive > Image drafts"
      ]
    },
    {
      "name": "Access",
      "tags": [
        "Readers",
        "Readers > Groups",
        "Users",
        "Users > Groups",
        "Roles",
        "ContentAccess",
        "ContentAccess > Eligibility"
      ]
    },
    {
      "name": "Localization",
      "tags": [
        "Languages",
        "Translations"
      ]
    },
    {
      "name": "Operations",
      "tags": [
        "Operations"
      ]
    },
    {
      "name": "Analytics",
      "tags": [
        "Analytics > Articles",
        "Analytics > Search",
        "Analytics > AI search",
        "Analytics > Feedback"
      ]
    }
  ],
  "paths": {
    "/v3/projects/{project_id}/articles/{article_id}/comments/{comment_id}": {
      "patch": {
        "tags": [
          "Articles > Comments"
        ],
        "summary": "Resolve, reopen, or edit a comment on an article.",
        "description": "Updates an existing thread. Send `status` to resolve or reopen it, `comment` to replace its\r\nbody, or both in one call. Omitted fields are left untouched.\r\n            \r\n**Resolving is idempotent.** Sending the same `status` twice is accepted and writes nothing the\r\nsecond time, so a client that retries after a timeout cannot flip the thread back. A transition that\r\ncannot be reached is refused with `422` rather than silently applied as something else: a thread\r\nbecomes `reopened` only after having been `resolved`, and `open` cannot be set at all.\r\n            \r\n**The two fields have different access rules**, which is why one call can succeed for one and fail for\r\nthe other:\r\n<list type=\"bullet\"><item>`status` — requires permission to resolve comments on this article. Any permitted user can\r\nresolve someone else's thread.</item><item>`comment` — restricted to the thread's **original author**, whatever their permissions.\r\nAnyone else should reply instead, and receives `403`.</item></list>\r\n            \r\nReplies are not edited here — see\r\n`POST /v3/projects/{projectId}/articles/{articleId}/comments/{commentId}/replies` to add one.\n\n### Related endpoints\n\n**Before you call this**\n- `GET /v3/projects/{project_id}/articles/{article_id}/comments` — Lists the threads on the article. Supplies the `comment_id` to update, and the current `status` — which determines whether `resolved` or `reopened` is reachable.\n\n**See also**\n- `POST /v3/projects/{project_id}/articles/{article_id}/comments/{comment_id}/replies` — Adds a reply. Editing the body here is restricted to the thread's author; anyone else should reply instead.",
        "operationId": "updateArticleCommentArticleComment",
        "parameters": [
          {
            "$ref": "#/components/parameters/ProjectId"
          },
          {
            "$ref": "#/components/parameters/ArticleId"
          },
          {
            "name": "comment_id",
            "in": "path",
            "description": "The identifier of the comment thread to update.",
            "required": true,
            "schema": {
              "type": "string",
              "format": "uuid",
              "example": "9a3b4c5d-6e7f-8a9b-0c1d-2e3f4a5b6c7d"
            },
            "example": "9a3b4c5d-6e7f-8a9b-0c1d-2e3f4a5b6c7d"
          },
          {
            "$ref": "#/components/parameters/LangCode"
          }
        ],
        "requestBody": {
          "description": "The status and/or body to apply.",
          "content": {
            "application/json": {
              "schema": {
                "$ref": "#/components/schemas/UpdateCommentRequest"
              },
              "examples": {
                "Resolve the thread": {
                  "summary": "Marks the discussion settled. Safe to repeat: a thread that is already resolved is left alone and still returns 200, so a retry after a timeout cannot reopen it.",
                  "value": {
                    "status": "resolved",
                    "comment": null,
                    "mentioned_user_ids": null
                  }
                },
                "Reopen a resolved thread": {
                  "summary": "Returns a resolved thread to discussion. Only reachable from `resolved` — reopening a thread that was never resolved is rejected with 422, and `open` cannot be set at all.",
                  "value": {
                    "status": "reopened",
                    "comment": null,
                    "mentioned_user_ids": null
                  }
                },
                "Edit the comment body (author only)": {
                  "summary": "Replaces the body and its @-mentions. Restricted to the thread's original author whatever their permissions; anyone else gets 403 and should reply instead.",
                  "value": {
                    "status": null,
                    "comment": "<p>Confirmed with security — ninety days is correct.</p>",
                    "mentioned_user_ids": [
                      "7c1e4d90-2a3b-4c5d-8e9f-0a1b2c3d4e5f"
                    ]
                  }
                },
                "Edit and resolve in one call": {
                  "summary": "Both fields applied together. Because their access rules differ, a caller who is permitted to resolve but is not the author will be refused — send the two changes separately if that applies.",
                  "value": {
                    "status": "resolved",
                    "comment": "<p>Confirmed with security — ninety days is correct.</p>",
                    "mentioned_user_ids": null
                  }
                }
              }
            }
          }
        },
        "responses": {
          "200": {
            "description": "Comment updated, or already in the requested state.",
            "headers": {
              "X-RateLimit-Limit": {
                "description": "The maximum number of requests allowed in the current time window for this request's bucket. Read requests (GET/HEAD) and write requests (POST/PUT/PATCH/DELETE) have independent limits, applied per caller (API key or user) per project.",
                "schema": {
                  "type": "integer",
                  "format": "int32"
                }
              },
              "X-RateLimit-Remaining": {
                "description": "The number of requests remaining in the current time window. When this reaches 0, subsequent requests receive a 429 response.",
                "schema": {
                  "type": "integer",
                  "format": "int32"
                }
              }
            },
            "content": {
              "application/json": {
                "schema": {
                  "$ref": "#/components/schemas/CommentResponseApiResponse"
                },
                "examples": {
                  "Comment resolved": {
                    "summary": "`status` is now `resolved` and `resolved_by_user_id` names the user who resolved it — both read back from storage rather than echoed from the request.",
                    "value": {
                      "data": {
                        "id": "b7f3c1a0-5e42-4d18-9a6c-2f8091d3e547",
                        "title": "single sign-on",
                        "comment": "<p>Should we link the SSO setup guide here?</p>",
                        "commented_text": "single sign-on",
                        "commented_text_truncated": false,
                        "status": "resolved",
                        "author_user_id": "7c1e4d90-2a3b-4c5d-8e9f-0a1b2c3d4e5f",
                        "resolved_by_user_id": "9d2f5e01-3b4c-5d6e-9f0a-1b2c3d4e5f60",
                        "mentioned_user_ids": [],
                        "replies": [
                          {
                            "id": "4b81c07e-9d35-4a62-8f10-6c27b5e0a913",
                            "comment": "<p>Agreed, linking it now.</p>",
                            "author_user_id": "9d2f5e01-3b4c-5d6e-9f0a-1b2c3d4e5f60",
                            "mentioned_user_ids": [],
                            "created_at": "2026-07-29T10:02:44.12Z",
                            "modified_at": "2026-07-29T10:02:44.12Z"
                          }
                        ],
                        "replies_count": 1,
                        "created_at": "2026-07-29T09:41:12.48Z",
                        "modified_at": "2026-07-29T11:15:03.22Z"
                      },
                      "success": true,
                      "request_id": "0HNNG2FP7GHU5:00000003",
                      "errors": null,
                      "warnings": null
                    }
                  }
                }
              }
            }
          },
          "401": {
            "description": "Authentication token is missing or invalid.",
            "headers": {
              "WWW-Authenticate": {
                "description": "Indicates the authentication scheme required. Returns `Bearer` with optional `error` and `error_description` parameters per RFC 6750.",
                "schema": {
                  "type": "string"
                }
              }
            },
            "content": {
              "application/problem+json": {
                "schema": {
                  "allOf": [
                    {
                      "$ref": "#/components/schemas/V3ProblemDetails"
                    },
                    {
                      "type": "object",
                      "properties": {
                        "type": {
                          "enum": [
                            "https://apidocs.document360.io/apidocs/errors/unauthorized"
                          ],
                          "type": "string",
                          "description": "RFC 7807 error type URI. Always `https://apidocs.document360.io/apidocs/errors/unauthorized` for 401 responses."
                        },
                        "status": {
                          "enum": [
                            401
                          ],
                          "type": "integer",
                          "description": "HTTP status code. Always `401` for this response.",
                          "format": "int32"
                        }
                      }
                    }
                  ]
                },
                "examples": {
                  "Missing or invalid token": {
                    "summary": "Authentication token is missing or invalid.",
                    "value": {
                      "type": "https://apidocs.document360.io/apidocs/errors/unauthorized",
                      "title": "Unauthorized.",
                      "status": 401,
                      "detail": "The authentication token is missing or has expired.",
                      "instance": null,
                      "trace_id": "req_abc123def456",
                      "errors": [
                        {
                          "code": "UNAUTHORIZED",
                          "message": "Bearer token is missing or invalid.",
                          "field": null,
                          "details": null
                        }
                      ],
                      "warnings": null
                    }
                  }
                }
              }
            }
          },
          "403": {
            "description": "The role does not grant `articles.update`, node-level access is denied, the role cannot resolve comments, or the body edit was attempted by someone other than the author.",
            "content": {
              "application/problem+json": {
                "schema": {
                  "allOf": [
                    {
                      "$ref": "#/components/schemas/V3ProblemDetails"
                    },
                    {
                      "type": "object",
                      "properties": {
                        "type": {
                          "enum": [
                            "https://apidocs.document360.io/apidocs/errors/forbidden"
                          ],
                          "type": "string",
                          "description": "RFC 7807 error type URI. Always `https://apidocs.document360.io/apidocs/errors/forbidden` for 403 responses."
                        },
                        "status": {
                          "enum": [
                            403
                          ],
                          "type": "integer",
                          "description": "HTTP status code. Always `403` for this response.",
                          "format": "int32"
                        }
                      }
                    }
                  ]
                },
                "examples": {
                  "Insufficient permissions": {
                    "summary": "Insufficient permissions for this resource.",
                    "value": {
                      "type": "https://apidocs.document360.io/apidocs/errors/forbidden",
                      "title": "Forbidden.",
                      "status": 403,
                      "detail": "You do not have permission to perform this action.",
                      "instance": null,
                      "trace_id": "req_abc123def456",
                      "errors": [
                        {
                          "code": "FORBIDDEN",
                          "message": "Insufficient permissions for this project.",
                          "field": null,
                          "details": null
                        }
                      ],
                      "warnings": null
                    }
                  }
                }
              }
            }
          },
          "404": {
            "description": "Article, language, or comment thread not found.",
            "content": {
              "application/problem+json": {
                "schema": {
                  "allOf": [
                    {
                      "$ref": "#/components/schemas/V3ProblemDetails"
                    },
                    {
                      "type": "object",
                      "properties": {
                        "type": {
                          "enum": [
                            "https://apidocs.document360.io/apidocs/errors/resource-not-found"
                          ],
                          "type": "string",
                          "description": "RFC 7807 error type URI. Always `https://apidocs.document360.io/apidocs/errors/resource-not-found` for 404 responses."
                        },
                        "status": {
                          "enum": [
                            404
                          ],
                          "type": "integer",
                          "description": "HTTP status code. Always `404` for this response.",
                          "format": "int32"
                        }
                      }
                    }
                  ]
                },
                "examples": {
                  "Resource not found": {
                    "summary": "The requested resource was not found.",
                    "value": {
                      "type": "https://apidocs.document360.io/apidocs/errors/resource-not-found",
                      "title": "Not Found.",
                      "status": 404,
                      "detail": "The requested resource does not exist or has been deleted.",
                      "instance": null,
                      "trace_id": "req_abc123def456",
                      "errors": [
                        {
                          "code": "RESOURCE_NOT_FOUND",
                          "message": "The requested resource was not found.",
                          "field": null,
                          "details": null
                        }
                      ],
                      "warnings": null
                    }
                  }
                }
              }
            }
          },
          "409": {
            "description": "The comment's status changed while this request was being processed (another update, or a resolve-all). Re-read the comment and retry if the change still applies.",
            "content": {
              "application/problem+json": {
                "schema": {
                  "allOf": [
                    {
                      "$ref": "#/components/schemas/V3ProblemDetails"
                    },
                    {
                      "type": "object",
                      "properties": {
                        "type": {
                          "enum": [
                            "https://apidocs.document360.io/apidocs/errors/conflict"
                          ],
                          "type": "string",
                          "description": "RFC 7807 error type URI. Always `https://apidocs.document360.io/apidocs/errors/conflict` for 409 responses."
                        },
                        "status": {
                          "enum": [
                            409
                          ],
                          "type": "integer",
                          "description": "HTTP status code. Always `409` for this response.",
                          "format": "int32"
                        }
                      }
                    }
                  ]
                },
                "examples": {
                  "Resource conflict": {
                    "summary": "The request conflicts with the current state of the resource.",
                    "value": {
                      "type": "https://apidocs.document360.io/apidocs/errors/conflict",
                      "title": "Conflict.",
                      "status": 409,
                      "detail": "The resource is in a state that conflicts with this operation.",
                      "instance": null,
                      "trace_id": "req_abc123def456",
                      "errors": [
                        {
                          "code": "CONFLICT",
                          "message": "A draft version already exists for this resource.",
                          "field": null,
                          "details": null
                        }
                      ],
                      "warnings": null
                    }
                  }
                }
              }
            }
          },
          "422": {
            "description": "The payload is invalid, `status` is `open`, or the requested status cannot be reached from the thread's current state, or one or more `mentioned_user_ids` are not members of this project.",
            "content": {
              "application/problem+json": {
                "schema": {
                  "allOf": [
                    {
                      "$ref": "#/components/schemas/V3ProblemDetails"
                    },
                    {
                      "type": "object",
                      "properties": {
                        "type": {
                          "enum": [
                            "https://apidocs.document360.io/apidocs/errors/validation-error"
                          ],
                          "type": "string",
                          "description": "RFC 7807 error type URI. Always `https://apidocs.document360.io/apidocs/errors/validation-error` for 422 responses."
                        },
                        "status": {
                          "enum": [
                            422
                          ],
                          "type": "integer",
                          "description": "HTTP status code. Always `422` for this response.",
                          "format": "int32"
                        }
                      }
                    }
                  ]
                },
                "examples": {
                  "Validation failed": {
                    "summary": "The request body contains invalid data.",
                    "value": {
                      "type": "https://apidocs.document360.io/apidocs/errors/validation-error",
                      "title": "Unprocessable Entity.",
                      "status": 422,
                      "detail": "One or more fields failed validation.",
                      "instance": null,
                      "trace_id": "req_abc123def456",
                      "errors": [
                        {
                          "code": "VALIDATION_ERROR",
                          "message": "This field is required.",
                          "field": "title",
                          "details": null
                        }
                      ],
                      "warnings": null
                    }
                  }
                }
              }
            }
          },
          "400": {
            "description": "The request body is malformed or contains invalid JSON.",
            "content": {
              "application/problem+json": {
                "schema": {
                  "allOf": [
                    {
                      "$ref": "#/components/schemas/V3ProblemDetails"
                    },
                    {
                      "type": "object",
                      "properties": {
                        "type": {
                          "enum": [
                            "https://apidocs.document360.io/apidocs/errors/bad-request"
                          ],
                          "type": "string",
                          "description": "RFC 7807 error type URI. Always `https://apidocs.document360.io/apidocs/errors/bad-request` for 400 responses."
                        },
                        "status": {
                          "enum": [
                            400
                          ],
                          "type": "integer",
                          "description": "HTTP status code. Always `400` for this response.",
                          "format": "int32"
                        }
                      }
                    }
                  ]
                },
                "examples": {
                  "Malformed request body": {
                    "summary": "The request body could not be parsed.",
                    "value": {
                      "type": "https://apidocs.document360.io/apidocs/errors/bad-request",
                      "title": "Bad Request.",
                      "status": 400,
                      "detail": "The request body is malformed or contains invalid JSON.",
                      "instance": null,
                      "trace_id": "req_abc123def456",
                      "errors": [
                        {
                          "code": "BAD_REQUEST",
                          "message": "Could not parse the request body. Ensure it is valid JSON.",
                          "field": null,
                          "details": null
                        }
                      ],
                      "warnings": null
                    }
                  }
                }
              }
            }
          },
          "429": {
            "description": "Rate limit exceeded. Retry after the duration specified in the Retry-After header.",
            "headers": {
              "Retry-After": {
                "description": "Number of seconds to wait before retrying the request. Use exponential backoff with jitter for optimal retry behavior.",
                "schema": {
                  "type": "integer",
                  "format": "int32"
                }
              },
              "X-RateLimit-Limit": {
                "description": "The maximum number of requests allowed in the current time window for this request's bucket. Read requests (GET/HEAD) and write requests (POST/PUT/PATCH/DELETE) have independent limits, applied per caller (API key or user) per project. Read limits are typically higher than write limits.",
                "schema": {
                  "type": "integer",
                  "format": "int32"
                }
              },
              "X-RateLimit-Remaining": {
                "description": "The number of requests remaining in the current time window. When this reaches 0, subsequent requests will receive a 429 response.",
                "schema": {
                  "type": "integer",
                  "format": "int32"
                }
              },
              "X-RateLimit-Reset": {
                "description": "The UTC epoch timestamp (in seconds) when the current rate limit window resets.",
                "schema": {
                  "type": "integer",
                  "format": "int64"
                }
              }
            },
            "content": {
              "application/problem+json": {
                "schema": {
                  "allOf": [
                    {
                      "$ref": "#/components/schemas/V3ProblemDetails"
                    },
                    {
                      "type": "object",
                      "properties": {
                        "type": {
                          "enum": [
                            "https://apidocs.document360.io/apidocs/errors/too-many-requests"
                          ],
                          "type": "string",
                          "description": "RFC 7807 error type URI. Always `https://apidocs.document360.io/apidocs/errors/too-many-requests` for 429 responses."
                        },
                        "status": {
                          "enum": [
                            429
                          ],
                          "type": "integer",
                          "description": "HTTP status code. Always `429` for this response.",
                          "format": "int32"
                        }
                      }
                    }
                  ]
                },
                "examples": {
                  "Rate limit exceeded": {
                    "summary": "Rate limit exceeded.",
                    "value": {
                      "type": "https://apidocs.document360.io/apidocs/errors/too-many-requests",
                      "title": "Too Many Requests.",
                      "status": 429,
                      "detail": "Rate limit exceeded. Retry after the duration specified in the Retry-After header.",
                      "instance": null,
                      "trace_id": "req_abc123def456",
                      "errors": [
                        {
                          "code": "TOO_MANY_REQUESTS",
                          "message": "Rate limit exceeded. Retry after the duration specified in the Retry-After header.",
                          "field": null,
                          "details": null
                        }
                      ],
                      "warnings": null
                    }
                  }
                }
              }
            }
          },
          "500": {
            "description": "An unexpected server error occurred.",
            "content": {
              "application/problem+json": {
                "schema": {
                  "allOf": [
                    {
                      "$ref": "#/components/schemas/V3ProblemDetails"
                    },
                    {
                      "type": "object",
                      "properties": {
                        "type": {
                          "enum": [
                            "https://apidocs.document360.io/apidocs/errors/internal-server-error"
                          ],
                          "type": "string",
                          "description": "RFC 7807 error type URI. Always `https://apidocs.document360.io/apidocs/errors/internal-server-error` for 500 responses."
                        },
                        "status": {
                          "enum": [
                            500
                          ],
                          "type": "integer",
                          "description": "HTTP status code. Always `500` for this response.",
                          "format": "int32"
                        }
                      }
                    }
                  ]
                },
                "examples": {
                  "Unexpected server error": {
                    "summary": "Unexpected server error.",
                    "value": {
                      "type": "https://apidocs.document360.io/apidocs/errors/internal-server-error",
                      "title": "Internal Server Error.",
                      "status": 500,
                      "detail": "An unexpected error occurred. Please try again or contact support.",
                      "instance": null,
                      "trace_id": "req_abc123def456",
                      "errors": [
                        {
                          "code": "INTERNAL_SERVER_ERROR",
                          "message": "An unexpected error occurred.",
                          "field": null,
                          "details": null
                        }
                      ],
                      "warnings": null
                    }
                  }
                }
              }
            }
          }
        },
        "security": [
          {
            "ApiKey": []
          },
          {
            "Bearer": [
              "customerApi"
            ]
          }
        ],
        "x-related-endpoints": [
          {
            "relationship": "prerequisite",
            "method": "GET",
            "path": "/v3/projects/{project_id}/articles/{article_id}/comments",
            "operationId": "getArticleCommentArticleComments",
            "description": "Lists the threads on the article. Supplies the `comment_id` to update, and the current `status` — which determines whether `resolved` or `reopened` is reachable."
          },
          {
            "relationship": "related",
            "method": "POST",
            "path": "/v3/projects/{project_id}/articles/{article_id}/comments/{comment_id}/replies",
            "operationId": "createArticleCommentArticleCommentReply",
            "description": "Adds a reply. Editing the body here is restricted to the thread's author; anyone else should reply instead."
          }
        ]
      }
    }
  },
  "components": {
    "parameters": {
      "ProjectId": {
        "name": "project_id",
        "in": "path",
        "description": "The unique identifier of the project. Retrieve project IDs from `GET /v3/projects`.",
        "required": true,
        "schema": {
          "type": "string",
          "format": "uuid",
          "example": "9a3b4c5d-6e7f-8a9b-0c1d-2e3f4a5b6c7d"
        }
      },
      "ArticleId": {
        "name": "article_id",
        "in": "path",
        "description": "The unique identifier of the article. Retrieve article IDs from `GET /v3/projects/{projectId}/articles`.",
        "required": true,
        "schema": {
          "type": "string",
          "format": "uuid",
          "example": "9a3b4c5d-6e7f-8a9b-0c1d-2e3f4a5b6c7d"
        }
      },
      "LangCode": {
        "name": "lang_code",
        "in": "query",
        "description": "ISO 639-1 language code (e.g., `en`, `fr`). Defaults to the project's primary language if omitted.",
        "schema": {
          "pattern": "^[a-z]{2}(-[A-Z]{2})?$",
          "type": "string",
          "format": "language-tag",
          "example": "en"
        }
      }
    },
    "schemas": {
      "UpdateCommentRequest": {
        "type": "object",
        "properties": {
          "status": {
            "allOf": [
              {
                "$ref": "#/components/schemas/CommentStatus"
              }
            ],
            "description": "New resolution status: `resolved` or `reopened`. Omit to leave the status untouched.\r\n`open` is not accepted — a thread returns to discussion as `reopened`, which records that it\r\nhad been resolved once.",
            "nullable": true,
            "example": "resolved"
          },
          "comment": {
            "maxLength": 3000,
            "minLength": 1,
            "type": "string",
            "description": "Replacement comment body. Author-only. Omit to leave the body untouched.",
            "nullable": true,
            "example": "<p>Confirmed with security — ninety days is correct.</p>"
          },
          "mentioned_user_ids": {
            "type": "array",
            "items": {
              "type": "string"
            },
            "description": "Replaces the @-mentions on the comment. Only applied when `comment` is also supplied, because the\r\ntwo are stored by the same operation.",
            "nullable": true
          }
        },
        "additionalProperties": false,
        "description": "Updates an existing comment thread: its resolution status, its body, or both."
      },
      "CommentResponseApiResponse": {
        "required": [
          "data",
          "request_id",
          "success"
        ],
        "type": "object",
        "properties": {
          "data": {
            "allOf": [
              {
                "$ref": "#/components/schemas/CommentResponse"
              }
            ],
            "description": "Response data payload."
          },
          "success": {
            "type": "boolean",
            "description": "Whether the API request was successful.",
            "readOnly": true
          },
          "request_id": {
            "minLength": 1,
            "type": "string",
            "description": "Unique identifier for request tracing and correlation.",
            "readOnly": true
          },
          "errors": {
            "type": "array",
            "items": {
              "$ref": "#/components/schemas/ApiError"
            },
            "description": "List of errors if the request failed.",
            "nullable": true
          },
          "warnings": {
            "type": "array",
            "items": {
              "$ref": "#/components/schemas/ApiWarning"
            },
            "description": "List of non-fatal warnings from the request.",
            "nullable": true
          }
        },
        "additionalProperties": false,
        "description": "Generic API response wrapper containing typed data."
      },
      "V3ProblemDetails": {
        "required": [
          "status",
          "title",
          "type"
        ],
        "type": "object",
        "properties": {
          "type": {
            "minLength": 1,
            "enum": [
              "https://apidocs.document360.io/apidocs/errors/bad-request",
              "https://apidocs.document360.io/apidocs/errors/unauthorized",
              "https://apidocs.document360.io/apidocs/errors/forbidden",
              "https://apidocs.document360.io/apidocs/errors/resource-not-found",
              "https://apidocs.document360.io/apidocs/errors/conflict",
              "https://apidocs.document360.io/apidocs/errors/validation-error",
              "https://apidocs.document360.io/apidocs/errors/too-many-requests",
              "https://apidocs.document360.io/apidocs/errors/internal-server-error"
            ],
            "type": "string",
            "description": "URI reference identifying the error type (links to documentation)."
          },
          "title": {
            "minLength": 1,
            "type": "string",
            "description": "Short human-readable summary of the error type."
          },
          "status": {
            "enum": [
              400,
              401,
              403,
              404,
              409,
              422,
              429,
              500
            ],
            "type": "integer",
            "description": "HTTP status code.",
            "format": "int32"
          },
          "detail": {
            "type": "string",
            "description": "Human-readable explanation specific to this occurrence.",
            "nullable": true
          },
          "instance": {
            "type": "string",
            "description": "URI of the request that generated the error.",
            "nullable": true
          },
          "trace_id": {
            "type": "string",
            "description": "Request trace identifier for correlation.",
            "nullable": true
          },
          "errors": {
            "type": "array",
            "items": {
              "$ref": "#/components/schemas/ApiError"
            },
            "description": "Structured list of specific errors (extension field).",
            "nullable": true
          },
          "warnings": {
            "type": "array",
            "items": {
              "$ref": "#/components/schemas/ApiWarning"
            },
            "description": "Non-fatal warnings (extension field).",
            "nullable": true
          }
        },
        "additionalProperties": false,
        "description": "RFC 7807 Problem Details response for V3 API errors.\r\nContent-Type: application/problem+json"
      },
      "CommentStatus": {
        "enum": [
          "open",
          "resolved",
          "reopened"
        ],
        "type": "string",
        "description": "Resolution status of an inline comment thread.",
        "x-enumNames": [
          "Open",
          "Resolved",
          "Reopened"
        ],
        "x-enum-varnames": [
          "Open",
          "Resolved",
          "Reopened"
        ],
        "x-ms-enum": {
          "name": "CommentStatus",
          "modelAsString": true
        }
      },
      "CommentResponse": {
        "required": [
          "commented_text_truncated",
          "created_at",
          "id",
          "modified_at",
          "replies_count",
          "status",
          "title"
        ],
        "type": "object",
        "properties": {
          "id": {
            "type": "string",
            "description": "Unique identifier of the comment thread, and the value carried by the comment's marker in the content\r\nas `data-comment-id`.\r\n\n\r\nDo not rely on finding it in a `content_mode=raw` response. Raw mode returns the DFM markdown\r\nrepresentation, and a `<mark>` marker does not survive the conversion into it — only the\r\nEditor 3.0 `<span>` form passes through. Use Document360.Customer.API.Models.V3.CommentResponse.CommentedText to learn what a\r\ncomment annotates rather than searching the content yourself.\r\n",
            "format": "uuid",
            "nullable": true,
            "readOnly": true,
            "example": "9a3b4c5d-6e7f-8a9b-0c1d-2e3f4a5b6c7d"
          },
          "title": {
            "type": "string",
            "description": "Optional title/summary of the comment thread.",
            "nullable": true
          },
          "comment": {
            "type": "string",
            "description": "The comment body (sanitized HTML).",
            "nullable": true
          },
          "commented_text": {
            "type": "string",
            "description": "The text in the document that this comment annotates — the content inside its highlight marker — as\r\nplain text.\r\n\n\r\nRead from the document's current content on every request rather than stored with the comment, so it\r\nalways reflects what the text says now. A consequence worth knowing: edit the annotated sentence and\r\nthis value changes; it is not a record of what the text said when the comment was written.\r\n\n`null` when the annotated text cannot be determined, which is an ordinary outcome and not an\r\nerror — the marker was removed (the thread is orphaned and now annotates nothing), the document is\r\nstored in a form this cannot read, or the comment predates the marker convention. Treat it as\r\n\"unknown\", and do not assume a comment with `null` here is invalid.\r\n\n\r\nA comment may annotate a selection spanning several paragraphs; those fragments are joined with single\r\nspaces, and runs of whitespace from the document's own markup are collapsed. Long selections are\r\ntruncated — see Document360.Customer.API.Models.V3.CommentResponse.CommentedTextTruncated.\r\n",
            "nullable": true,
            "readOnly": true,
            "example": "single sign-on"
          },
          "commented_text_truncated": {
            "type": "boolean",
            "description": "Whether Document360.Customer.API.Models.V3.CommentResponse.CommentedText was cut short because the annotated selection exceeded the\r\nresponse limit. When `true`, the value is a prefix of the real annotated text, not the whole of\r\nit — fetch the document content if the full span matters.",
            "readOnly": true
          },
          "status": {
            "enum": [
              "open",
              "resolved",
              "reopened"
            ],
            "type": "string",
            "allOf": [
              {
                "$ref": "#/components/schemas/CommentStatus"
              }
            ],
            "description": "Resolution status of the thread.",
            "x-enumNames": [
              "Open",
              "Resolved",
              "Reopened"
            ],
            "x-enum-varnames": [
              "Open",
              "Resolved",
              "Reopened"
            ],
            "x-ms-enum": {
              "name": "CommentStatus",
              "modelAsString": true
            }
          },
          "author_user_id": {
            "type": "string",
            "description": "Identifier of the team account that created the comment.",
            "nullable": true
          },
          "resolved_by_user_id": {
            "type": "string",
            "description": "Identifier of the team account that resolved the thread. `null` when still open.",
            "nullable": true
          },
          "mentioned_user_ids": {
            "type": "array",
            "items": {
              "type": "string"
            },
            "description": "Identifiers of team accounts @-mentioned in the comment.",
            "nullable": true
          },
          "replies": {
            "type": "array",
            "items": {
              "$ref": "#/components/schemas/CommentReplyResponse"
            },
            "description": "Replies on this comment thread.",
            "nullable": true
          },
          "replies_count": {
            "type": "integer",
            "description": "Total number of replies on the thread.",
            "format": "int32"
          },
          "created_at": {
            "type": "string",
            "description": "UTC timestamp when the comment was created.",
            "format": "date-time",
            "readOnly": true
          },
          "modified_at": {
            "type": "string",
            "description": "UTC timestamp when the comment was last modified.",
            "format": "date-time",
            "readOnly": true
          }
        },
        "additionalProperties": false,
        "description": "A single inline comment thread left on an article or category by an author/reviewer, together with its\r\nreplies. The `id` matches the `data-comment-id` attribute of the comment's marker in the\r\ncontent, so a consumer editing the content can re-associate a comment with the exact text it annotates.\r\n\n\r\nTwo marker forms exist, and both are valid — which one a document uses depends on the editor that wrote\r\nit: `<mark data-comment-id=\"…\">` for block (Advanced WYSIWYG) content, and\r\n`<span data-comment-id=\"…\" class=\"d360-comment …\">` for Editor 3.0. Match on the attribute\r\nrather than on the element name.\r\n"
      },
      "ApiError": {
        "required": [
          "code",
          "message"
        ],
        "type": "object",
        "properties": {
          "code": {
            "minLength": 1,
            "enum": [
              "ARCHIVED_CONTENT_READ_ONLY",
              "ARCHIVE_ALREADY_ARCHIVED",
              "ARCHIVE_NOT_ARCHIVED",
              "BAD_REQUEST",
              "CONFLICT",
              "FEATURE_NOT_IN_LICENSE",
              "FORBIDDEN",
              "INTERNAL_SERVER_ERROR",
              "LICENSE_LIMIT_EXCEEDED",
              "OPERATION_FAILED",
              "PREMIUM_FEATURE_NOT_IN_LICENSE",
              "RESOURCE_NOT_FOUND",
              "TOO_MANY_REQUESTS",
              "UNAUTHORIZED",
              "UNRECOGNIZED_FIELD",
              "UNRECOGNIZED_FIELDS",
              "VALIDATION_ERROR"
            ],
            "type": "string",
            "description": "Machine-readable error code (e.g. VALIDATION_ERROR, RESOURCE_NOT_FOUND)."
          },
          "message": {
            "minLength": 1,
            "type": "string",
            "description": "Human-readable error message."
          },
          "field": {
            "type": "string",
            "description": "The request field that caused the error, if applicable.",
            "nullable": true
          },
          "details": {
            "type": "string",
            "description": "Additional context about the error.",
            "nullable": true
          }
        },
        "additionalProperties": false,
        "description": "Represents an error returned by the API."
      },
      "ApiWarning": {
        "required": [
          "code",
          "message"
        ],
        "type": "object",
        "properties": {
          "code": {
            "minLength": 1,
            "type": "string",
            "description": "Machine-readable warning code."
          },
          "message": {
            "minLength": 1,
            "type": "string",
            "description": "Human-readable warning message."
          }
        },
        "additionalProperties": false,
        "description": "Represents a non-fatal warning from the API."
      },
      "CommentReplyResponse": {
        "required": [
          "created_at",
          "id",
          "modified_at"
        ],
        "type": "object",
        "properties": {
          "id": {
            "type": "string",
            "description": "Unique identifier of the reply.",
            "format": "uuid",
            "nullable": true,
            "readOnly": true,
            "example": "9a3b4c5d-6e7f-8a9b-0c1d-2e3f4a5b6c7d"
          },
          "comment": {
            "type": "string",
            "description": "The reply body (sanitized HTML).",
            "nullable": true
          },
          "author_user_id": {
            "type": "string",
            "description": "Identifier of the team account that created the reply.",
            "nullable": true
          },
          "mentioned_user_ids": {
            "type": "array",
            "items": {
              "type": "string"
            },
            "description": "Identifiers of team accounts @-mentioned in the reply.",
            "nullable": true
          },
          "created_at": {
            "type": "string",
            "description": "UTC timestamp when the reply was created.",
            "format": "date-time",
            "readOnly": true
          },
          "modified_at": {
            "type": "string",
            "description": "UTC timestamp when the reply was last modified.",
            "format": "date-time",
            "readOnly": true
          }
        },
        "additionalProperties": false,
        "description": "A reply within an inline comment thread."
      }
    },
    "securitySchemes": {
      "ApiKey": {
        "type": "apiKey",
        "description": "API key for machine-to-machine integrations, webhooks, and CI/CD (recommended). This is a static, pre-shared secret - treat it as an opaque string and do not parse it; it is an API key, not an OAuth 2.0 access token. Create one in the portal under **Settings > Knowledge base portal > API keys** using the **Create API key** button - this is a different credential from the V1/V2 *API token*, which lives on its own screen and will not authenticate a V3 request. The plaintext key (format `d360_sk_...`) is shown only once, at creation. Send it in the `X-API-Key` header: `X-API-Key: d360_sk_...`. Each key carries a fixed portal role, content role, and content-access scope, supports an optional expiry, and can be disabled or deleted at any time from the portal.",
        "name": "X-API-Key",
        "in": "header"
      },
      "Bearer": {
        "type": "oauth2",
        "description": "All V3 endpoints require a Bearer token. Generate tokens in the Document360 portal under **Settings > API Tokens**. Tokens are project-scoped, require the `customerApi` scope, and do not expire by default. Tokens can be revoked at any time from the portal. Include the token in every request: `Authorization: Bearer <your-token>`. Alternatively, use the Authorize button below to sign in via OAuth2 Authorization Code flow with PKCE.",
        "flows": {
          "authorizationCode": {
            "authorizationUrl": "https://identity.document360.io/connect/authorize",
            "tokenUrl": "https://identity.document360.io/connect/token",
            "scopes": {
              "openid": "OpenID Connect",
              "profile": "User profile",
              "email": "User email",
              "customerApi": "Document360 Customer API"
            },
            "x-usePkce": {
              "disableManualConfiguration": true,
              "hideClientSecretInput": true
            }
          }
        },
        "x-d360-clientId": "apiHubWebClient"
      }
    }
  }
}
````